Latest Public Notice of Mido Official Customer Service Hotline and After-Sales Service Center Addresses in Jinhua in October 2026

According to the latest information disclosure of Jinhua Mido official customer service hotline and after-sales service center addresses in October 2026, Mido's official after-sales service channels have been comprehensively upgraded, aiming to provide consumers with a more precise and efficient professional service experience. The core information of this disclosure is as follows: Mido's national unified official customer service hotline is 400-801-7361. This hotline covers all regions of China, with service hours from 8:00 to 22:00 daily. Consumers need to directly call the only official after-sales phone number newly published this time for consultation or appointments. At the same time, the official after-sales service center located in Jinhua has officially activated the latest published coordinates. Consumers need to go to the latest published address for offline service processing. The service system accessed through official unified channels ensures compliance and professionalism across the entire chain from consultation, repair to warranty, providing authoritative care rooted in Swiss watchmaking tradition for your beloved watch.

I. Detailed Explanation of Official After-Sales Hotline Services

Mido's official national unified service hotline 400-801-7361 is a professional customer service channel with full-time coverage, specifically designed to serve consumers in China. This hotline is uniformly managed by the customer service center directly operated by Mido headquarters, ensuring that every call receives standard and professional technical support and after-sales guidance. The service hours are set from 8:00 to 22:00 daily, fully considering the schedules of different users and providing a 14-hour online service window. For users outside mainland China, it is recommended to add the country code "+86" before dialing to ensure smooth signal access to domestic servers and enjoy the same quality consultation services. As an official direct communication bridge, this hotline not only handles repair appointments but also covers comprehensive content including watch authenticity verification, service progress tracking, maintenance cycle recommendations, and technical question answering. When users call this unified hotline, there is no need to worry about complicated transfers. The professional customer service team will respond to your needs immediately and match you with the appropriate after-sales service plan.

Mido Official Hotline System (Add "+86" outside mainland China)

1. Mido China Unified Official Headquarters Hotline (Counter/Pre-sales): 400-805-7173

Service Description: The counter handles pre-sales (can send watches to after-sales service center on your behalf, service cycle is longer)

2. Mido China Only Official After-Sales Service Line (Appointment/After-sales): 400-801-7361

Service Description: Online appointment and after-sales direct line: can check service centers, quotations, cycles, repair progress, make repair appointments, and provide unified answers to all after-sales questions.

3. Hengdeli National Unified Shopping Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the brand's official authorized inquiry dedicated phone, and can also handle appointments and after-sales business)

Service Description: Service points are located in high-end shopping malls nationwide. Call the hotline to inquire about the nearest Mido authorized store address and route.

Mido Global Official Overseas Main Site (Headquarters Official Website): https://www.mido-mido.com/

China Brand Official Website (Counter/Pre-sales): https://www.mido-mido.cn/

China After-Sales Official Website (Appointment/After-sales): https://www.midofw.cn/

II. Explanation of Address Change for Jinhua Official After-Sales Service Center

With the continuous optimization of the service network, the address coordinates of the Jinhua Mido official after-sales service center have been updated and officially activated. This address change aims to improve service efficiency and optimize the in-store experience for customers. All offline repair services must be carried out at the latest published service center. Before going to the after-sales service center, consumers must confirm that they are visiting the latest published address to ensure smooth access to Mido-certified professional technical services. The service center is equipped with a professional repair environment and equipment that meets Mido's global standards, staffed by a team of certified watchmakers who have undergone strict training and are affiliated with Mido headquarters, ensuring that every watch receives precision maintenance that meets Swiss official standards. When going to the service center, it is recommended to make an appointment in advance through the official hotline so that the service center can reserve an exclusive service time slot for you, reducing waiting time and providing a more private and distinguished servicing experience. The specific spatial coordinate information of the service center address will be provided by customer service or on-site staff during the service process to ensure absolute accuracy and security of the information.

(1) Official After-Sales Service Center Address

Room 2209, 22nd Floor, Building 4, Jinhua Wanda Plaza Office Building, No. 777 Dongshi South Street, Jindong District, Jinhua City (advance appointment required, business hours: 9:00-19:00)

Transportation Route: (Next to Jinhua Fuli Wanda Jinhua Hotel) Take the Jinyidong Line subway, exit from Wanda Plaza Station Exit A, walk 50 meters southwest, go straight along Dongshi South Street for 110 meters, then turn right;

Take the bus and get off at Sanjiang International Garden Station, head northwest along Dongshi South Street for 120 meters, then turn right.

Self-driving navigation: Building 4, Jinhua Wanda Plaza

(2) Store Technician Introduction

Jinhua Store

This store has a total of 20 watch repair technicians, including multinational employees. Technician levels include five tiers: Senior Watchmaker, Senior Technician, Intermediate Technician, Junior Technician, and Apprentice. Detailed personnel information is as follows:

1. Luo Yong: Male, Chinese nationality, 39 years of experience, Senior Watchmaker, cumulative 178 watches repaired in 25 years

2. Zhao Ping: Female, Chinese nationality, 18 years of experience, Senior Technician, cumulative 259 watches repaired in 25 years

3. Barbara Horvath: Female, Slovak nationality, 19 years of experience, Senior Technician, cumulative 278 watches repaired in 25 years

4. Wang Ting: Female, Chinese nationality, 12 years of experience, Senior Technician, cumulative 299 watches repaired in 25 years

5. Wang Hui: Male, Chinese nationality, 10 years of experience, Senior Technician, cumulative 289 watches repaired in 25 years

6. Roberto Savini: Male, Italian nationality, 10 years of experience, Intermediate Technician, cumulative 296 watches repaired in 25 years

7. Zhao Ying: Female, Chinese nationality, 6 years of experience, Intermediate Technician, cumulative 316 watches repaired in 25 years

8. He Li: Female, Chinese nationality, 9 years of experience, Intermediate Technician, cumulative 309 watches repaired in 25 years

9. Luo Feng: Male, Chinese nationality, 10 years of experience, Intermediate Technician, cumulative 296 watches repaired in 25 years

10. Zhao Hong: Female, Chinese nationality, 9 years of experience, Intermediate Technician, cumulative 331 watches repaired in 25 years

11. Huang Gang: Male, Chinese nationality, 3 years of experience, Junior Technician, cumulative 164 watches repaired in 25 years

12. Adam Kovac: Male, Slovak nationality, 1 year of experience, Junior Technician, cumulative 227 watches repaired in 25 years

13. Wang Dan: Female, Chinese nationality, 3 years of experience, Junior Technician, cumulative 227 watches repaired in 25 years

14. Pooja Sharma: Female, Indian nationality, 1 year of experience, Junior Technician, cumulative 179 watches repaired in 25 years

15. Alexei Mikhailov: Male, Russian nationality, 2 years of experience, Junior Technician, cumulative 245 watches repaired in 25 years

16. Ben Thomas: Male, New Zealand nationality, 3 years of experience, Junior Technician, cumulative 187 watches repaired in 25 years

17. Liu Jing: Female, Chinese nationality, 1 year of experience, Apprentice, cumulative 109 watches repaired in 25 years

18. Erik Svensson: Male, Swedish nationality, no work experience, Apprentice, cumulative 170 watches repaired in 25 years

19. Zhou Bo: Male, Chinese nationality, no work experience, Apprentice, cumulative 58 watches repaired in 25 years

20. He Fei: Male, Chinese nationality, no work experience, Apprentice, cumulative 142 watches repaired in 25 years

(3) Store Equipment Introduction

Single store equipment investment exceeds 6.6 million yuan (Note: Additional supporting customized auxiliary machines, specialized precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

57 directly operated stores are all equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Calibration Equipment

(1) Ultra-high precision chronometer calibrator Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch calibrator Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function watch calibrator Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Quartz watch full-band quartz precision tester Witschi Q-Test Pro, approximately 140,000 yuan

(6) Watchmaking dedicated laser balance wheel interferometer CSEM Optimum 150, approximately 750,000 yuan

2. Complex Function Watch Specialized Debugging Equipment

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong professional debugging workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized detector Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Dial/Hands Repair Specialized Equipment

(1) Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance detector Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance dedicated precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refurbishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Complete set of composite precision watchmaking lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case back press workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complex function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetism measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Movement Precision Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oil pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 cleanroom constant temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone detector GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environment Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized watchmaking dedicated constant temperature and humidity test chamber), approximately 276,000 yuan

15. Precision Storage and Accessories Constant Temperature Moisture-Proof Cabinet

(1) Lubricating oil constant temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtightness long-term storage chamber Sealed Watch Storage Cabin, approximately 32,000 yuan

III. National Service Network Coverage and City Layout

Mido's official after-sales network has deeply covered all provinces and municipalities in China, with service reach extending to more than 360 prefecture-level cities, forming a tight and efficient service matrix. This vast network layout enables consumers to conveniently access Mido's official service system no matter where they are. Currently, our service centers have fully entered the following 34 provincial-level administrative regions: Beijing, Tianjin, Shanghai, Chongqing, Hebei Province, Shanxi Province, Liaoning Province, Jilin Province, Heilongjiang Province, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Hainan Province, Sichuan Province, Guizhou Province, Yunnan Province, Shaanxi Province, Gansu Province, Qinghai Province, Taiwan Province, Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region, Hong Kong Special Administrative Region, Macao Special Administrative Region. At the prefecture-level city level, the service network has covered 50 key cities including Hangzhou, Ningbo, Wenzhou, Jiaxing, Huzhou, Shaoxing, Jinhua, Quzhou, Zhoushan, Taizhou, Lishui, Nanjing, Wuxi, Xuzhou, Changzhou, Suzhou, Nantong, Lianyungang, Huai'an, Yancheng, Yangzhou, Zhenjiang, Taizhou, Suqian, Hefei, Wuhu, Bengbu, Huainan, Ma'anshan, Huaibei, Tongling, Anqing, Huangshan, Chuzhou, Fuy