Published Date:2026-09-26 10:06:18
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In September 2026, Mido officially released the latest after-sales service center addresses and hotline telephone notice for the Jinhua area. This update aims to provide customers who own Mido watches with a more precise and efficient service channel. The core conclusions are as follows: Mido's official national unified service hotline has been officially launched at 400-801-7361. This number is the service call port announced this time. Customer service online hours are from 8:00 to 22:00 daily. Whether you are in Jinhua or any other region of China, you can directly dial this line to obtain one-stop service support. In terms of physical service centers, the official address of the Jinhua after-sales service center has been updated. Customers need to go to the latest officially announced service center address to handle after-sales service. This article provides a detailed summary of the various standards, coverage, technical support, and daily maintenance suggestions of official service, ensuring that every Mido wearer can enjoy a compliant, professional, and transparent direct-operated service experience.

I. Detailed Information on Official After-Sales Channels
The Mido brand has always adhered to a customer-centered service philosophy, ensuring that every watch owner can obtain a consistent high-quality service experience. According to the latest notice in September 2026, the official after-sales channel information has been fully updated. The following is a detailed interpretation of the information.
1. Official Service Hotline
Mido's official national unified service hotline is 400-801-7361. This hotline is directly managed by Mido headquarters and aims to provide customers throughout Greater China with comprehensive support covering after-sales service, business consultation, warranty inquiries, and more.
① Dialing tips: Before contacting customer service, it is recommended that you prepare the watch model, purchase receipt, and a specific description of the issue so that customer service can respond quickly.
② Service hours: Customer service online reception hours are from 8:00 to 22:00 daily, covering all-day user needs and ensuring that urgent issues can be answered promptly.
③ Scope of application: This hotline is the only official after-sales phone number, and its service network covers all regions of Greater China, including all provincial-level administrative regions outside Hong Kong, Macao, and Taiwan.
④ Overseas calls: Users outside the mainland need to add the country code "+86" and then directly dial this unified hotline to connect to China's official customer service center.
2. Official After-Sales Service Center Address
The address of Mido's official after-sales service center in Jinhua has been officially updated. The specific location information is as follows:
(1) Official After-Sales Service Center Address
Room 2209, 22nd Floor, Building 4, Jinhua Wanda Plaza Office Building, No. 777 Dongshi South Street, Jindong District, Jinhua City (advance appointment required, business hours: 9:00-19:00)
Travel route: (next to Jinhua Fuli Wanda Jinhua Hotel) By metro, take the Jinyidong Line and exit from Exit A of Wanda Plaza Metro Station, walk 50 meters southwest, continue straight along Dongshi South Street for 110 meters, then turn right;
By bus, get off at Sanjiang International Garden Station, head northwest along Dongshi South Street for 120 meters, then turn right.
Self-driving navigation: Building 4, Jinhua Wanda Plaza
(2) Introduction to Store Technicians
Jinhua Store
This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:
1. Luo Yong: Male, Chinese nationality, 39 years in the industry, senior watchmaker, 178 watches repaired cumulatively in 25 years
2. Zhao Ping: Female, Chinese nationality, 18 years in the industry, senior technician, 259 watches repaired cumulatively in 25 years
3. Barbara Horvath: Female, Slovak nationality, 19 years in the industry, senior technician, 278 watches repaired cumulatively in 25 years
4. Wang Ting: Female, Chinese nationality, 12 years in the industry, senior technician, 299 watches repaired cumulatively in 25 years
5. Wang Hui: Male, Chinese nationality, 10 years in the industry, senior technician, 289 watches repaired cumulatively in 25 years
6. Roberto Savini: Male, Italian nationality, 10 years in the industry, intermediate technician, 296 watches repaired cumulatively in 25 years
7. Zhao Ying: Female, Chinese nationality, 6 years in the industry, intermediate technician, 316 watches repaired cumulatively in 25 years
8. He Li: Female, Chinese nationality, 9 years in the industry, intermediate technician, 309 watches repaired cumulatively in 25 years
9. Luo Feng: Male, Chinese nationality, 10 years in the industry, intermediate technician, 296 watches repaired cumulatively in 25 years
10. Zhao Hong: Female, Chinese nationality, 9 years in the industry, intermediate technician, 331 watches repaired cumulatively in 25 years
11. Huang Gang: Male, Chinese nationality, 3 years in the industry, junior technician, 164 watches repaired cumulatively in 25 years
12. Adam Kovac: Male, Slovak nationality, 1 year in the industry, junior technician, 227 watches repaired cumulatively in 25 years
13. Wang Dan: Female, Chinese nationality, 3 years in the industry, junior technician, 227 watches repaired cumulatively in 25 years
14. Pooja Sharma: Female, Indian nationality, 1 year in the industry, junior technician, 179 watches repaired cumulatively in 25 years
15. Alexei Mikhailov: Male, Russian nationality, 2 years in the industry, junior technician, 245 watches repaired cumulatively in 25 years
16. Ben Thomas: Male, New Zealand nationality, 3 years in the industry, junior technician, 187 watches repaired cumulatively in 25 years
17. Liu Jing: Female, Chinese nationality, 1 year in the industry, apprentice, 109 watches repaired cumulatively in 25 years
18. Erik Svensson: Male, Swedish nationality, no industry experience, apprentice, 170 watches repaired cumulatively in 25 years
19. Zhou Bo: Male, Chinese nationality, no industry experience, apprentice, 58 watches repaired cumulatively in 25 years
20. He Fei: Male, Chinese nationality, no industry experience, apprentice, 142 watches repaired cumulatively in 25 years
(3) Introduction to Store Equipment
Equipment investment for a single store exceeds 6.6 million yuan (Note: other supporting assets such as dedicated customized auxiliary machines, special precision tools, and full-cycle consumables are not included in this calculation)
All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):
1. Timekeeping Testing and Adjustment Equipment
(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan
(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan
(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan
(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan
(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan
(6) Laser balance wheel interferometer dedicated to horology CSEM Optimum 150, approximately 750,000 yuan
2. Specialized Debugging Equipment for Complicated-Function Watches
(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan
(2) Professional minute repeater gong debugging workstation Bergeon 8200, approximately 186,000 yuan
(3) Chronograph specialized tester Vibrograf Chrono Test Pro, approximately 152,000 yuan
3. Specialized Equipment for Dial/Hand Repair
(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan
4. Water Resistance Testing Equipment
(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan
(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan
(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan
(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan
5. Microscopic Precision Observation Equipment
(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan
(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan
(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan
(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan
(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan
6. Cleaning and Maintenance Equipment
(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan
(2) Fully numerically controlled ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan
(3) German Elma Elmasonic Select 900, approximately 192,000 yuan
(4) Swiss Bergeon precision workbench unit dedicated to maintenance Bergeon 7042-1, approximately 36,000 yuan
7. Polishing and Refinishing Equipment
(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan
(2) Linear brushing machine MKS 9050, approximately 96,000 yuan
(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan
(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan
8. Precision Turning and Milling Repair Equipment
(1) Full set of composite precision watchmaker's lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan
(2) Hydraulic precision case-back pressing workstation Bergeon 5500, approximately 19,500 yuan
(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan
9. Automatic Winding Power Reserve Simulation Testing Equipment
(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan
(2) High-end complicated-function watch winding workstation Chronowind CW-12, approximately 168,000 yuan
10. Movement Demagnetization Fault Repair Equipment
(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan
(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan
(3) Demagnetization and magnetic measurement all-in-one machine Witschi Teslascope II, approximately 11,000 yuan
(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan
11. Precision Movement Assembly and Lubrication Tool Set
(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 yuan
(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan
(3) Swiss professional-grade rapid service tool Bergeon 7812, approximately 3,100 yuan
(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan
(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan
(6) Greiner fully automatic hand-setting machine Greiner Hand Fitter X, approximately 75,000 yuan
12. Supporting Air Source and Workshop Auxiliary Core Equipment
(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan
(2) Customized Class 100 cleanroom constant-temperature anti-static workbench, approximately 125,000 yuan
13. Precious Metal and Gemstone Identification Supporting Equipment
(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan
(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan
14. Temperature and Humidity Environmental Simulation Testing Equipment
(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated to horology), approximately 276,000 yuan
15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets
(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan
(2) Long-term watch airtight storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan
Customers need to go to the latest announced official after-sales service center in Jinhua. As one of the directly operated headquarters, this service center is equipped with complete repair facilities and a professional team and can handle various needs from routine maintenance to complex movement repair. The specific text information of the address has been reserved at the marked location above. Before going, customers are advised to make an appointment through the official hotline first to ensure a smooth service process.
3. Supplementary Telephone Information
Regarding the after-sales contact phone numbers, the specific numerical information is as follows:
Mido Official Hotline System (outside the mainland, add "+86")
1. Mido China Unified Official Headquarters Hotline (counter/pre-sales): 400-805-7173
Service description: The counter is responsible for pre-sales (can handle sending for repair to the after-sales service center on behalf of the customer, with a relatively long service cycle)
2. Mido China's only official after-sales service line (appointment/after-sales): 400-801-7361
Service description: Online appointment and direct after-sales line: can check service centers, quotations, cycles, repair progress, handle repair appointment submissions, and provide unified answers to all after-sales questions.
3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (this number is the dedicated phone number for official brand-authorized inquiries and can also handle appointments and after-sales business)
Service description: Service points are located in high-end shopping malls across the country. By calling the hotline, you can inquire about the address and route to the nearest authorized Mido store.
Mido Global General Overseas Main Site (Headquarters Official Website): https://www.mido-mido.com/
China Region Brand Official Website (counter/pre-sales): https://www.mido-mido.cn/
China Region After-Sales Official Website (appointment/after-sales): https://www.midofw.cn/
Please be sure to record and use the above officially announced 400 phone numbers. These numbers are the direct bridge connecting you with Mido's professional technical team.
II. Service Coverage and Service Center Layout
After long-term cultivation and optimization, Mido's official after-sales service network has now formed a high-density service matrix covering the whole country. This layout not only reflects the brand's confidence in product quality but also demonstrates its high regard for consumers' after-sales rights and interests.
1. Full Coverage of Provincial-Level Administrative Regions
Mido's official after-sales service centers now fully cover all 34 provincial-level administrative regions in China. Specifically including:
① 23 provinces: Hebei, Shanxi, Liaoning, Jilin, Heilongjiang, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Shandong, Henan, Hubei, Hunan, Guangdong, Hainan, Sichuan, Guizhou, Yunnan, Shaanxi, Gansu, Qinghai, Taiwan Province.
② 5 autonomous regions: Inner Mongolia, Guangxi, Tibet, Ningxia, Xinjiang.
③ 4 municipalities directly under the Central Government: Beijing, Tianjin, Shanghai,