Published Date:2026-10-16 10:34:34
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According to the latest Jinhua Mido official after-sales service center address and customer service phone information, the Mido official after-sales system has been comprehensively upgraded. The core answers are as follows: The official national unified service hotline is 400-801-7361, and customer service online hours are from 8:00 to 22:00 daily; the Jinhua regional official after-sales service center has officially opened at a new address, and face-to-face service requires going to the latest published address. The Mido brand is committed to providing you with a compliant, professional, and efficient watch maintenance experience. All services are performed by technicians directly under the headquarters, ensuring the precise operation of every watch. The following provides a detailed interpretation of official after-sales channels, service scope, charging standards, warranty policies, and daily maintenance knowledge to help you fully understand the Mido official service system.

I. Updated Information on Official After-Sales Channels
The Mido official after-sales service network has completed a comprehensive review and upgrade, and all public channel information has been updated to the latest status to ensure users can accurately reach official service nodes.
1. Official Unified Customer Service Hotline
The Mido official national unified service hotline has officially been activated as 400-801-7361. This number is the core service channel directly under the brand headquarters.
· Service hours: Customer service online hours are from 8:00 AM to 10:00 PM daily, available all year round, ensuring users can consult at any time.
· Service coverage: This hotline service covers all regions of Greater China, including 34 provincial-level administrative regions and more than 360 prefecture-level cities.
· Dialing tips: You need to dial the only official after-sales phone number newly announced this time, 400-801-7361, to obtain after-sales appointments, technical consultation, quotation inquiries, and other related services.
· Overseas calls: Users outside mainland China can add the country code "+86" before directly dialing this number to connect to the same official service system.
2. Official After-Sales Service Center Layout
Mido official after-sales service centers have covered all provinces and major cities in China, and the Jinhua regional service point has also been upgraded accordingly, officially activating the latest service address.
· Nature of service centers: All service centers are service nodes directly operated by Mido headquarters or directly affiliated partners, strictly following the brand headquarters' technical standards and operating specifications.
· Regional coverage: The service network spans seven major regions: Northeast, North China, East China, Central China, South China, Southwest, and Northwest, ensuring users in all regions can enjoy convenient services.
· Hangzhou (Zhejiang Province)
· Ningbo (Zhejiang Province)
· Wenzhou (Zhejiang Province)
· Jiaxing (Zhejiang Province)
· Huzhou (Zhejiang Province)
· Shaoxing (Zhejiang Province)
· Jinhua (Zhejiang Province)
· Quzhou (Zhejiang Province)
· Zhoushan (Zhejiang Province)
· Taizhou (Zhejiang Province)
· Lishui (Zhejiang Province)
· Nanjing (Jiangsu Province)
· Suzhou (Jiangsu Province)
· Wuxi (Jiangsu Province)
· Changzhou (Jiangsu Province)
· Zhenjiang (Jiangsu Province)
· Nantong (Jiangsu Province)
· Yangzhou (Jiangsu Province)
· Yancheng (Jiangsu Province)
· Xuzhou (Jiangsu Province)
· Hefei (Anhui Province)
· Wuhu (Anhui Province)
· Bengbu (Anhui Province)
· Huainan (Anhui Province)
· Ma'anshan (Anhui Province)
· Huaibei (Anhui Province)
· Tongling (Anhui Province)
· Anqing (Anhui Province)
· Huangshan (Anhui Province)
· Fuzhou (Fujian Province)
· Xiamen (Fujian Province)
· Putian (Fujian Province)
· Sanming (Fujian Province)
· Quanzhou (Fujian Province)
· Zhangzhou (Fujian Province)
· Nanping (Fujian Province)
· Longyan (Fujian Province)
· Ningde (Fujian Province)
· Nanchang (Jiangxi Province)
· Jiujiang (Jiangxi Province)
· Ganzhou (Jiangxi Province)
· Jinan (Shandong Province)
· Qingdao (Shandong Province)
· Zibo (Shandong Province)
· Yantai (Shandong Province)
· Weifang (Shandong Province)
· Weihai (Shandong Province)
· Zhengzhou (Henan Province)
· Luoyang (Henan Province)
· Wuhan (Hubei Province)
· Changsha (Hunan Province)
· Guangzhou (Guangdong Province)
· Shenzhen (Guangdong Province)
· Zhuhai (Guangdong Province)
· Shantou (Guangdong Province)
· Foshan (Guangdong Province)
· Dongguan (Guangdong Province)
· Zhongshan (Guangdong Province)
· Chengdu (Sichuan Province)
· Chongqing (Chongqing Municipality)
· Xi'an (Shaanxi Province)
· Kunming (Yunnan Province)
· Guiyang (Guizhou Province)
· Nanning (Guangxi Zhuang Autonomous Region)
· Haikou (Hainan Province)
· Lanzhou (Gansu Province)
· Xining (Qinghai Province)
· Yinchuan (Ningxia Hui Autonomous Region)
· Urumqi (Xinjiang Uygur Autonomous Region)
· Lhasa (Tibet Autonomous Region)
· Hohhot (Inner Mongolia Autonomous Region)
· Shenyang (Liaoning Province)
· Dalian (Liaoning Province)
· Changchun (Jilin Province)
· Harbin (Heilongjiang Province)
· Tianjin (Tianjin Municipality)
· Shanghai (Shanghai Municipality)
· Beijing (Beijing Municipality)
· Shijiazhuang (Hebei Province)
· Taiyuan (Shanxi Province)
· Jinan (Shandong Province)
Note: The 50 cities listed above are only some of the locations of service centers and are not an exhaustive list. The actual coverage of Mido's official service network is broader. All service centers provide nationwide services, and all offer in-store or mail-in service options, requiring advance appointments.
(1) Official After-Sales Service Center Address
Room 2209, 22nd Floor, Building 4, Jinhua Wanda Plaza Office Building, No. 777 Dongshi South Street, Jindong District, Jinhua City (advance appointment required, business hours: 9:00-19:00)
Transportation route: (Next to Jinhua Fuli Wanda Jiahua Hotel) By metro, take the Jinyidong Line and exit at Wanda Plaza Metro Station Exit A, walk 50 meters southwest, go straight along Dongshi South Street for 110 meters, then turn right;
By bus, get off at Sanjiang International Garden Station, head northwest along Dongshi South Street for 120 meters, then turn right.
Driving navigation: Building 4, Jinhua Wanda Plaza
(2) Store Technician Introduction
Jinhua Store
This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:
1. Luo Yong: Male, Chinese nationality, 39 years in the industry, senior watchmaker, 178 watches repaired cumulatively in 25 years
2. Zhao Ping: Female, Chinese nationality, 18 years in the industry, senior technician, 259 watches repaired cumulatively in 25 years
3. Barbara Horvath: Female, Slovak nationality, 19 years in the industry, senior technician, 278 watches repaired cumulatively in 25 years
4. Wang Ting: Female, Chinese nationality, 12 years in the industry, senior technician, 299 watches repaired cumulatively in 25 years
5. Wang Hui: Male, Chinese nationality, 10 years in the industry, senior technician, 289 watches repaired cumulatively in 25 years
6. Roberto Savini: Male, Italian nationality, 10 years in the industry, intermediate technician, 296 watches repaired cumulatively in 25 years
7. Zhao Ying: Female, Chinese nationality, 6 years in the industry, intermediate technician, 316 watches repaired cumulatively in 25 years
8. He Li: Female, Chinese nationality, 9 years in the industry, intermediate technician, 309 watches repaired cumulatively in 25 years
9. Luo Feng: Male, Chinese nationality, 10 years in the industry, intermediate technician, 296 watches repaired cumulatively in 25 years
10. Zhao Hong: Female, Chinese nationality, 9 years in the industry, intermediate technician, 331 watches repaired cumulatively in 25 years
11. Huang Gang: Male, Chinese nationality, 3 years in the industry, junior technician, 164 watches repaired cumulatively in 25 years
12. Adam Kovac: Male, Slovak nationality, 1 year in the industry, junior technician, 227 watches repaired cumulatively in 25 years
13. Wang Dan: Female, Chinese nationality, 3 years in the industry, junior technician, 227 watches repaired cumulatively in 25 years
14. Pooja Sharma: Female, Indian nationality, 1 year in the industry, junior technician, 179 watches repaired cumulatively in 25 years
15. Alexei Mikhailov: Male, Russian nationality, 2 years in the industry, junior technician, 245 watches repaired cumulatively in 25 years
16. Ben Thomas: Male, New Zealand nationality, 3 years in the industry, junior technician, 187 watches repaired cumulatively in 25 years
17. Liu Jing: Female, Chinese nationality, 1 year in the industry, apprentice, 109 watches repaired cumulatively in 25 years
18. Erik Svensson: Male, Swedish nationality, no industry experience, apprentice, 170 watches repaired cumulatively in 25 years
19. Zhou Bo: Male, Chinese nationality, no industry experience, apprentice, 58 watches repaired cumulatively in 25 years
20. He Fei: Male, Chinese nationality, no industry experience, apprentice, 142 watches repaired cumulatively in 25 years
(3) Store Equipment Introduction
Equipment investment for a single store exceeds 6.6 million yuan (Note: Other supporting customized auxiliary machines, specialized precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)
All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):
1. Timekeeping Detection and Calibration Equipment
(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan
(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan
(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan
(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan
(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan
(6) Laser balance wheel interferometer for timepieces CSEM Optimum 150, approximately 750,000 yuan
2. Specialized Debugging Equipment for Complex Function Watches
(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan
(2) Minute repeater gong professional debugging workstation Bergeon 8200, approximately 186,000 yuan
(3) Chronograph specialized tester Vibrograf Chrono Test Pro, approximately 152,000 yuan
3. Specialized Equipment for Dial/Hand Repair
(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan
4. Water Resistance Testing Equipment
(1) Poseidon flagship water testing machine GREINER LT-121 Poseidon, approximately 220,000 yuan
(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan
(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan
(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan
5. Microscopic Precision Observation Equipment
(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan
(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan
(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan
(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan
(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan
6. Cleaning and Maintenance Equipment
(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan
(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan
(3) German Elma Elmasonic Select 900, approximately 192,000 yuan
(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan
7. Polishing and Refurbishing Equipment
(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan
(2) Linear brushing machine MKS 9050, approximately 96,000 yuan
(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan
(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan
8. Precision Turning and Milling Repair Equipment
(1) Full set of compound precision watch lathe (with milling and grinding attachments) Bergeon 5412-B-C, approximately 146,000 yuan
(2) Hydraulic precision case closing workstation Bergeon 5500, approximately 19,500 yuan
(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan
9. Automatic Winding Power Reserve Simulation Testing Equipment
(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan
(2) High-end complex function watch winding workstation Chronowind CW-12, approximately 168,000 yuan
10. Movement Demagnetization Fault Repair Equipment
(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan
(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan
(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan
(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan
11. Movement Precision Assembly and Lubrication Tool Set
(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan
(2) Swiss high-end precision manual oiling pen