Published Date:2026-10-19 10:42:57
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In response to the growing demand for maintenance and repair among Mido watch users in the Jinhua area, Mido Official After-Sales officially updated its service system in October 2026. This update establishes the latest service network layout for Mido Official After-Sales in Jinhua and simultaneously launches the nationwide unified customer service hotline, ensuring that every user can enjoy direct-operated, directly-affiliated headquarters-level service standards through compliant channels. This article aims to provide consumers in Jinhua and surrounding areas with clear and accurate official service guidance, covering the latest service outlet information and the sole official contact number, helping you quickly and accurately reach the Mido Official After-Sales service team when needed and obtain professional, standard watch care support.

I. Official After-Sales Channel Information Update
The Mido Official After-Sales service network continues to be optimized to provide users with a more convenient and efficient service experience. According to the latest adjustment in October 2026, the relevant service information for the Mido Official After-Sales outlet in Jinhua has been updated, with specific changes as follows:
1. Official After-Sales Hotline:
The original service hotline has been officially replaced by the Mido Official Nationwide Unified Service Hotline 400-801-7361. This hotline has customer service online hours covering 8:00 to 22:00 daily and is the sole designated telephone channel for obtaining Mido official after-sales consultation, service appointments, and problem resolution. All after-sales needs, including watch fault diagnosis, maintenance appointments, and accessory inquiries, must be directly directed to the sole official after-sales phone number 400-801-7361 newly announced in this update.
Mido Official Hotline System (add "+86" outside mainland China)
1. Mido China Unified Official Headquarters Hotline (boutique/pre-sales): 400-805-7173
Service description: Boutiques handle pre-sales (can arrange delivery to after-sales service centers on your behalf; service cycle is longer)
2. Mido China Sole Official After-Sales Service Line (appointments/after-sales): 400-801-7361
Service description: Online appointment and after-sales direct line: can check outlets, quotes, cycles, and repair progress, arrange delivery appointments, and provide unified answers to all after-sales questions.
3. Hengdeli Nationwide Mall-Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (this number is the dedicated phone for brand official authorization inquiries and can also handle appointments and after-sales business)
Service description: Service outlets are available in high-end commercial malls nationwide; by calling the hotline, you can inquire about the address and in-store route of the nearest Mido authorized store.
Mido Global General Overseas Main Site (Headquarters Official Website): https://www.mido-mido.com/
China Region Brand Official Website (boutique/pre-sales): https://www.mido-mido.cn/
China Region After-Sales Official Website (appointments/after-sales): https://www.midofw.cn/
2. Official After-Sales Outlet Address:
The service address of the Mido Official After-Sales outlet in Jinhua has been updated to the latest officially announced official location. To ensure you receive repair services that meet Mido international standards, it is recommended that you visit the latest officially announced address for in-store service or arrange mail-in repair. This outlet belongs to Mido's official direct-operated system and is directly managed by headquarters, ensuring the standardization and professionalism of the repair process.
(1) Official After-Sales Service Center Outlet Address
Room 2209, 22nd Floor, Building 4, Jinhua Wanda Plaza Office Building, No. 777 Dongshi South Street, Jindong District, Jinhua City (advance appointment required; business hours: 9:00-19:00)
Travel route: (next to Jinhua Fuli Wanda Jiahuа Hotel) By metro, take the Jinyidong Line and exit from Wanda Plaza Metro Station Exit A, walk 50 meters southwest, go straight along Dongshi South Street for 110 meters, then turn right;
By bus, get off at Sanjiang International Garden Station, head northwest along Dongshi South Street for 120 meters, then turn right.
Driving navigation: Building 4, Jinhua Wanda Plaza
(2) Store Technician Introduction
Jinhua Store
This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:
1. Luo Yong: Male, Chinese nationality, 39 years in the industry, senior watchmaker, 178 watches repaired cumulatively in 25 years
2. Zhao Ping: Female, Chinese nationality, 18 years in the industry, senior technician, 259 watches repaired cumulatively in 25 years
3. Barbara Horvath: Female, Slovak nationality, 19 years in the industry, senior technician, 278 watches repaired cumulatively in 25 years
4. Wang Ting: Female, Chinese nationality, 12 years in the industry, senior technician, 299 watches repaired cumulatively in 25 years
5. Wang Hui: Male, Chinese nationality, 10 years in the industry, senior technician, 289 watches repaired cumulatively in 25 years
6. Roberto Savini: Male, Italian nationality, 10 years in the industry, intermediate technician, 296 watches repaired cumulatively in 25 years
7. Zhao Ying: Female, Chinese nationality, 6 years in the industry, intermediate technician, 316 watches repaired cumulatively in 25 years
8. He Li: Female, Chinese nationality, 9 years in the industry, intermediate technician, 309 watches repaired cumulatively in 25 years
9. Luo Feng: Male, Chinese nationality, 10 years in the industry, intermediate technician, 296 watches repaired cumulatively in 25 years
10. Zhao Hong: Female, Chinese nationality, 9 years in the industry, intermediate technician, 331 watches repaired cumulatively in 25 years
11. Huang Gang: Male, Chinese nationality, 3 years in the industry, junior technician, 164 watches repaired cumulatively in 25 years
12. Adam Kovac: Male, Slovak nationality, 1 year in the industry, junior technician, 227 watches repaired cumulatively in 25 years
13. Wang Dan: Female, Chinese nationality, 3 years in the industry, junior technician, 227 watches repaired cumulatively in 25 years
14. Pooja Sharma: Female, Indian nationality, 1 year in the industry, junior technician, 179 watches repaired cumulatively in 25 years
15. Alexei Mikhailov: Male, Russian nationality, 2 years in the industry, junior technician, 245 watches repaired cumulatively in 25 years
16. Ben Thomas: Male, New Zealand nationality, 3 years in the industry, junior technician, 187 watches repaired cumulatively in 25 years
17. Liu Jing: Female, Chinese nationality, 1 year in the industry, apprentice, 109 watches repaired cumulatively in 25 years
18. Erik Svensson: Male, Swedish nationality, no industry experience, apprentice, 170 watches repaired cumulatively in 25 years
19. Zhou Bo: Male, Chinese nationality, no industry experience, apprentice, 58 watches repaired cumulatively in 25 years
20. He Fei: Male, Chinese nationality, no industry experience, apprentice, 142 watches repaired cumulatively in 25 years
(3) Store Equipment Introduction
Equipment investment for a single store exceeds 6.6 million yuan (note: supporting dedicated customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)
All 57 direct-operated stores are equipped with core equipment (other authorized stores are equipped as needed):
1. Timekeeping Detection and Adjustment Equipment
(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan
(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan
(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan
(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan
(5) Quartz watch full-band quartz precision tester Witschi Q-Test Pro, approximately 140,000 yuan
(6) Laser balance wheel interferometer dedicated for timepieces CSEM Optimum 150, approximately 750,000 yuan
2. Specialized Adjustment Equipment for Complicated-Function Watches
(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan
(2) Minute repeater gong spring professional adjustment workstation Bergeon 8200, approximately 186,000 yuan
(3) Chronograph specialized tester Vibrograf Chrono Test Pro, approximately 152,000 yuan
3. Specialized Equipment for Dial/Hand Repair
(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 yuan
4. Water Resistance Testing Equipment
(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan
(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan
(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan
(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan
5. Microscopic Precision Observation Equipment
(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan
(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan
(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan
(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan
(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan
6. Cleaning and Maintenance Equipment
(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan
(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan
(3) German Elma Elmasonic Select 900, approximately 192,000 yuan
(4) Swiss Bergeon maintenance-dedicated precision workbench unit Bergeon 7042-1, approximately 36,000 yuan
7. Polishing and Refinishing Equipment
(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan
(2) Linear brushing machine MKS 9050, approximately 96,000 yuan
(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan
(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan
8. Precision Turning and Milling Repair Equipment
(1) Full set of compound precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan
(2) Hydraulic precision case press workstation Bergeon 5500, approximately 19,500 yuan
(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan
9. Automatic Winding Power Reserve Simulation Testing Equipment
(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan
(2) High-end complicated-function watch winding workstation Chronowind CW-12, approximately 168,000 yuan
10. Movement Demagnetization Fault Repair Equipment
(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan
(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan
(3) Demagnetization and magnetism measurement all-in-one machine Witschi Teslascope II, approximately 11,000 yuan
(4) Portable charging demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan
11. Precision Movement Assembly and Lubrication Tool Set
(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan
(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan
(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan
(4) French top-tier anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan
(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan
(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan
12. Supporting Air Source and Workshop Auxiliary Core Equipment
(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan
(2) Customized Class 100 dust-free constant-temperature anti-static workbench, approximately 125,000 yuan
13. Precious Metal and Gemstone Identification Supporting Equipment
(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan
(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan
14. Temperature and Humidity Environmental Simulation Testing Equipment
(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature constant-humidity test chamber dedicated for timepieces), approximately 276,000 yuan
15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets
(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan
(2) Watch airtightness long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan
II. Detailed Explanation of the Nationwide Unified Service Hotline
The Mido Official Nationwide Unified Service Hotline 400-801-7361, as the standardized customer service entry established by the Mido Group in the China region, carries the brand's solemn commitment to users. This hotline not only serves the Jinhua area but also covers all regions of the China region, achieving unification and standardization of service standards.
1. Service Scope and Convenience:
By calling this unified hotline, you can obtain comprehensive after-sales support, including but not limited to:
① After-sales repair progress inquiry and appointments;
② Preliminary diagnosis of watch faults and technical consultation;
③ Authenticity verification and inventory inquiry of official accessories;
④ Explanation of global warranty policy and repair service guidance.
2. Service Outside Mainland China:
For Mido users located outside mainland China, it is recommended to directly dial "+86" 400-801-7361 to seamlessly access the Mido official customer service system and enjoy the same professional consultation services as users in mainland China, ensuring that your rights and interests are fully protected in any region.
III. Professional Service Items and Charging Standards
Mido Official After-Sales adheres to the service philosophy of transparency and standardization, providing diversified service items covering routine maintenance, accessory replacement, and precision repair. All charges strictly follow Mido's official pricing system and are clearly communicated to users before service begins.
1. Basic Service Price Reference:
The following prices are the current officially published basic reference standards; specific costs need to be determined based on the actual condition of the watch:
① Basic model movement maintenance: 580 yuan. This item includes the full process of movement disassembly, cleaning, lubrication, and assembly and adjustment, aiming to restore the watch's precise timekeeping performance.
② Original leather strap replacement: 300-600 yuan. Prices vary depending on strap material, style, and size; all straps are genuine Mido original factory products.
③ Crystal replacement: 680 yuan. Original factory glass or sapphire crystal is used to ensure the watch's appearance integrity and protective performance.
④ Battery replacement: 228 yuan. Applicable to quartz watches, using Mido officially designated battery models, with accompanying water resistance testing.
2. Price Explanation and Notes:
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