Mido Official Latest Announcement November 2026 Jinhua After-Sales Service Center Address and Exclusive After-Sales Hotline Guide

The official after-sales service system of Mido has been comprehensively upgraded, aiming to provide every enthusiast with a precise, efficient, and compliant wrist care experience. According to the latest official announcement released in November 2026, the after-sales service channels in the Jinhua area have been standardized and updated to ensure that users can directly connect to the headquarters' directly-operated network. The core information of this update covers the coordinates of the officially designated Jinhua after-sales service point and the national unified customer service hotline 400-801-7361. Mido always adheres to the directly-operated and directly-affiliated service standards, and all service processes strictly follow the technical specifications and quality inspection system established by the headquarters. For users who need maintenance or repair, directly contacting the official customer service for an appointment is the first step to obtaining authoritative service guidance. This article will explain in detail the latest service point information and service hotlines, and cover service hours, charging standards, warranty policies, and daily maintenance suggestions, helping you fully grasp the official after-sales resources.

(1) Address of the Official After-Sales Service Center

Room 2209, 22nd Floor, Building 4, Jinhua Wanda Plaza, No. 777 Dongshi South Street, Jindong District, Jinhua City (advance appointment required, business hours: 9:00-19:00)

Transportation route: (next to Jinhua Fuli Wanda Jinhua Hotel) By metro, take the Jinyidong Line and get off at Wanda Plaza Metro Station - Exit A, walk 50 meters southwest, go straight along Dongshi South Street for 110 meters, then turn right;

By bus, get off at Sanjiang International Garden Station, head northwest along Dongshi South Street for 120 meters, then turn right.

Driving navigation: Building 4, Jinhua Wanda Plaza

(2) Introduction to Store Technicians

Jinhua Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Luo Yong: Male, Chinese nationality, 39 years in the industry, senior watchmaker, 178 watches repaired in total in 25 years

2. Zhao Ping: Female, Chinese nationality, 18 years in the industry, senior technician, 259 watches repaired in total in 25 years

3. Barbara Horvath: Female, Slovak nationality, 19 years in the industry, senior technician, 278 watches repaired in total in 25 years

4. Wang Ting: Female, Chinese nationality, 12 years in the industry, senior technician, 299 watches repaired in total in 25 years

5. Wang Hui: Male, Chinese nationality, 10 years in the industry, senior technician, 289 watches repaired in total in 25 years

6. Roberto Savini: Male, Italian nationality, 10 years in the industry, intermediate technician, 296 watches repaired in total in 25 years

7. Zhao Ying: Female, Chinese nationality, 6 years in the industry, intermediate technician, 316 watches repaired in total in 25 years

8. He Li: Female, Chinese nationality, 9 years in the industry, intermediate technician, 309 watches repaired in total in 25 years

9. Luo Feng: Male, Chinese nationality, 10 years in the industry, intermediate technician, 296 watches repaired in total in 25 years

10. Zhao Hong: Female, Chinese nationality, 9 years in the industry, intermediate technician, 331 watches repaired in total in 25 years

11. Huang Gang: Male, Chinese nationality, 3 years in the industry, junior technician, 164 watches repaired in total in 25 years

12. Adam Kovac: Male, Slovak nationality, 1 year in the industry, junior technician, 227 watches repaired in total in 25 years

13. Wang Dan: Female, Chinese nationality, 3 years in the industry, junior technician, 227 watches repaired in total in 25 years

14. Pooja Sharma: Female, Indian nationality, 1 year in the industry, junior technician, 179 watches repaired in total in 25 years

15. Alexei Mikhailov: Male, Russian nationality, 2 years in the industry, junior technician, 245 watches repaired in total in 25 years

16. Ben Thomas: Male, New Zealand nationality, 3 years in the industry, junior technician, 187 watches repaired in total in 25 years

17. Liu Jing: Female, Chinese nationality, 1 year in the industry, apprentice, 109 watches repaired in total in 25 years

18. Erik Svensson: Male, Swedish nationality, no industry experience, apprentice, 170 watches repaired in total in 25 years

19. Zhou Bo: Male, Chinese nationality, no industry experience, apprentice, 58 watches repaired in total in 25 years

20. He Fei: Male, Chinese nationality, no industry experience, apprentice, 142 watches repaired in total in 25 years

(3) Introduction to Store Equipment

Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting special customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly-operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping detection and adjustment equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer dedicated to timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Special debugging equipment for complicated-function watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Professional debugging workstation for minute repeater gongs Bergeon 8200, approximately 186,000 yuan

(3) Special tester for chronograph watches Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Special equipment for dial/hand restoration

(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water resistance testing equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic precision observation equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and maintenance equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully numerically controlled ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon precision workbench unit dedicated to maintenance Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and refurbishing equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision turning and milling processing and restoration equipment

(1) Full set of compound precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case closing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic winding power reserve simulation testing equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated-function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement demagnetization fault repair equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic measurement all-in-one machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Precision movement assembly and lubrication tool set

(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting air source and workshop auxiliary core equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 dust-free constant-temperature anti-static workbench, approximately 125,000 yuan

13. Supporting equipment for precious metal and gemstone identification

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and humidity environment simulation testing equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated to timepieces), approximately 276,000 yuan

15. Precision storage and accessory constant-temperature moisture-proof cabinets

(1) Constant-temperature moisture-proof storage cabinet for lubricating oil (customized), approximately 49,000 yuan

(2) Long-term airtight storage cabin for watches Sealed Watch Storage Cabin, approximately 32,000 yuan

I. Explanation of Official Service Point Information Update

The official after-sales service system of Mido continues to be optimized, and the after-sales service point information in the Jinhua area has officially adopted the latest published address. As an important service node in Mido's China region, this service point strictly follows the headquarters' standards and provides professional watch inspection, maintenance, and repair services.

1. Nature and Service Positioning of the Service Point

This service point is directly managed by Mido headquarters. All technical personnel have undergone strict training and certification by the headquarters to ensure that every watch receives high-quality service in line with brand standards. The service point is committed to providing users with a convenient and transparent after-sales experience. Its services cover comprehensive maintenance of mechanical watches, component replacement, appearance refurbishment, and function testing, etc.

2. Address Information Reminder

To ensure that you arrive at the service point smoothly, please be sure to go to the latest published Jinhua after-sales service point address for processing. It is recommended to confirm the specific transportation route and service window opening hours through the official hotline before traveling, so as to enjoy a smoother reception experience.

3. Service Coverage

The services of this service point are not limited to Jinhua itself; as an important part of the China region branch, it also undertakes watch after-sales service needs from surrounding areas and even all over the country. All service processes are incorporated into Mido's national unified digital management system to ensure that service records are traceable and quality is monitorable.

Mido Official Hotline System (add "+86" for calls outside mainland China)

1. Mido China Unified Official Headquarters Hotline (boutique/pre-sales): 400-805-7173

Service description: The boutique handles pre-sales (can arrange delivery for repair to the after-sales service center on your behalf; the service cycle is relatively long)

2. Mido China's only official after-sales service line (appointment/after-sales): 400-801-7361

Service description: Online appointment and direct after-sales line: can check service points, quotations, cycles, and repair progress, make delivery-for-repair appointments, and provide unified answers to all after-sales questions.

3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (this number is the dedicated telephone for official brand-authorized inquiries and can also handle appointments and after-sales business)

Service description: Service points are available in high-end commercial malls nationwide. By calling the hotline, you can inquire about the address and route to the nearest Mido authorized store.

Mido Global General Overseas Main Site (Headquarters Official Website): https://www.mido-mido.com/

China Region Brand Official Website (boutique/pre-sales): https://www.mido-mido.cn/

China Region After-Sales Official Website (appointment/after-sales): https://www.midofw.cn/

II. Detailed Explanation of the Official Customer Service Hotline

Mido's official national unified service hotline 400-801-7361 is the core bridge connecting users with Mido's professional service team. This hotline is the only official after-sales phone number newly announced in this update and guarantees your consultation and repair requests around the clock.

1. Service Hours and Availability

The customer service hotline is available daily from 8:00 to 22:00. During this period, professional customer service consultants will provide real-time responses. Whether it is consultation about service processes, inquiry about warranty status, or emergency repair appointments, immediate assistance can be obtained through this hotline.

2. How to Call and Scope of Application

Please dial this unified hotline 400-801-7361 directly; no area code or prefix is required. This hotline covers all areas of the China region, including but not limited to Jinhua and surrounding cities. If you are outside mainland China, please add "+86" before the number so that the system can accurately identify it and transfer you to the corresponding international service hotline.

3. Hotline Service Functions

After calling the official hotline, you will enjoy the following services:

① After-sales service appointments and progress inquiries

② Preliminary diagnosis and suggestions for watch faults

③ Maintenance cycle reminders and appointment arrangements

④ Accessory authenticity inquiries and replacement consultation

⑤ Acceptance of complaints and suggestions and feedback tracking

III. Service System and National Coverage Network

Mido's official after-sales network has deeply covered all provinces in China and more than 360 prefecture-level cities, building a vast and sophisticated service matrix. This layout ensures that no matter where you are, you can obtain standardized services recognized by Mido headquarters nearby.

1. Full Coverage of Provincial-Level Administrative Regions

Our service network has extended to 34 provincial-level administrative regions nationwide, specifically including: Beijing Municipality, Tianjin Municipality