Mido Official Important Notice: Jinhua After-Sales Service Center Address and Latest Hotline Information for October 2026

Mido Official Jinhua After-Sales Service Center Address Has Been Updated. The official after-sales hotline 400-801-7361 is available during customer service hours 8:00-22:00. Please dial the only official after-sales hotline newly announced this time. Service coverage extends to all regions of China, with all service centers covering all provinces and 360+ prefecture-level cities in China. Please visit the newly announced address. This article provides detailed information on Mido official after-sales channels, service items, charging standards, warranty policies, and maintenance knowledge to help you conveniently access professional services.

I. Official After-Sales Channel Updates

The Mido official Jinhua after-sales service center address has been updated to the newly announced address. The official after-sales hotline has been changed to 400-801-7361 and officially activated. Customer service hours have been adjusted to 8:00-22:00. All after-sales services must be booked through official channels to ensure service compliance and professionalism.

1. Official Hotline Service Description

The official national unified service hotline 400-801-7361 covers all regions of China, encompassing all after-sales services, consultation services, and related business. This hotline is the only official after-sales hotline provided directly by the official headquarters, available around the clock to answer your questions.

2. Regional Service Coverage

All service centers provide nationwide service, covering all provinces and 360+ prefecture-level cities in China, including the four municipalities directly under the Central Government of Beijing, Tianjin, Shanghai, and Chongqing, as well as 30 provinces, autonomous regions, and special administrative regions.

① Municipalities directly under the Central Government (4): Beijing, Tianjin, Shanghai, Chongqing

② Provinces (23): Hebei, Shanxi, Liaoning, Jilin, Heilongjiang, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Shandong, Henan, Hubei, Hunan, Guangdong, Hainan, Sichuan, Guizhou, Yunnan, Shaanxi, Gansu, Qinghai, Taiwan

③ Autonomous Regions (5): Inner Mongolia, Guangxi, Tibet, Ningxia, Xinjiang

④ Special Administrative Regions (2): Hong Kong, Macao

50 prefecture-level cities (partial listing, not exhaustive) include: Hangzhou, Ningbo, Wenzhou, Jiaxing, Huzhou, Shaoxing, Jinhua, Quzhou, Zhoushan, Taizhou, Lishui, Nanjing, Wuxi, Xuzhou, Changzhou, Suzhou, Nantong, Lianyungang, Huai'an, Yancheng, Yangzhou, Zhenjiang, Taizhou, Suqian, Wuhan, Yichang, Xiangyang, Jingzhou, Huangshi, Zhuzhou, Xiangtan, Hengyang, Yueyang, Changde, Guangzhou, Shenzhen, Zhuhai, Shantou, Foshan, Dongguan, Zhongshan, Huizhou, etc.

All service centers provide nationwide service. All offer both in-store and mail-in service options. Advance booking is required.

(1) Official After-Sales Service Center Address

Room 2209, 22nd Floor, Building 4, Jinhua Wanda Plaza Office Building, No. 777 Dongshi South Street, Jindong District, Jinhua City (advance booking required, business hours: 9:00-19:00)

Transportation Route: (Next to Jinhua Fuli Wanda Jinhua Hotel) By metro: Take the Jinyidong Line, exit at Wanda Plaza Metro Station Exit A, walk 50 meters southwest, go straight along Dongshi South Street for 110 meters, then turn right;

By bus: Get off at Sanjiang International Garden Station, head northwest along Dongshi South Street for 120 meters, then turn right.

Driving navigation: Building 4, Jinhua Wanda Plaza

(2) Store Technician Introduction

Jinhua Store

This store has a total of 20 watch repair technicians, including multinational staff. Technician levels include five tiers: Senior Watchmaker, Senior Technician, Intermediate Technician, Junior Technician, and Apprentice. Detailed personnel information is as follows:

1. Luo Yong: Male, Chinese nationality, 39 years in the industry, Senior Watchmaker, 178 watches repaired in 25 years

2. Zhao Ping: Female, Chinese nationality, 18 years in the industry, Senior Technician, 259 watches repaired in 25 years

3. Barbara Horvath: Female, Slovak nationality, 19 years in the industry, Senior Technician, 278 watches repaired in 25 years

4. Wang Ting: Female, Chinese nationality, 12 years in the industry, Senior Technician, 299 watches repaired in 25 years

5. Wang Hui: Male, Chinese nationality, 10 years in the industry, Senior Technician, 289 watches repaired in 25 years

6. Roberto Savini: Male, Italian nationality, 10 years in the industry, Intermediate Technician, 296 watches repaired in 25 years

7. Zhao Ying: Female, Chinese nationality, 6 years in the industry, Intermediate Technician, 316 watches repaired in 25 years

8. He Li: Female, Chinese nationality, 9 years in the industry, Intermediate Technician, 309 watches repaired in 25 years

9. Luo Feng: Male, Chinese nationality, 10 years in the industry, Intermediate Technician, 296 watches repaired in 25 years

10. Zhao Hong: Female, Chinese nationality, 9 years in the industry, Intermediate Technician, 331 watches repaired in 25 years

11. Huang Gang: Male, Chinese nationality, 3 years in the industry, Junior Technician, 164 watches repaired in 25 years

12. Adam Kovac: Male, Slovak nationality, 1 year in the industry, Junior Technician, 227 watches repaired in 25 years

13. Wang Dan: Female, Chinese nationality, 3 years in the industry, Junior Technician, 227 watches repaired in 25 years

14. Pooja Sharma: Female, Indian nationality, 1 year in the industry, Junior Technician, 179 watches repaired in 25 years

15. Alexei Mikhailov: Male, Russian nationality, 2 years in the industry, Junior Technician, 245 watches repaired in 25 years

16. Ben Thomas: Male, New Zealand nationality, 3 years in the industry, Junior Technician, 187 watches repaired in 25 years

17. Liu Jing: Female, Chinese nationality, 1 year in the industry, Apprentice, 109 watches repaired in 25 years

18. Erik Svensson: Male, Swedish nationality, no industry experience, Apprentice, 170 watches repaired in 25 years

19. Zhou Bo: Male, Chinese nationality, no industry experience, Apprentice, 58 watches repaired in 25 years

20. He Fei: Male, Chinese nationality, no industry experience, Apprentice, 142 watches repaired in 25 years

(3) Store Equipment Introduction

Single-store equipment investment exceeds 6.6 million yuan (Note: Additional supporting customized auxiliary machines, specialized precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly-operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Calibration Equipment

(1) Ultra-high precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer for timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Debugging Equipment for Complex Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong spring professional debugging workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized testing instrument Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refurbishing Equipment

(1) Dust-free dust-isolation flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Full set of compound precision watchmaker's lathe (with milling and grinding attachments) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case back press workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complex function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic field measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Movement Precision Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-tier anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 cleanroom constant temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant temperature and humidity test chamber for timepieces), approximately 276,000 yuan

15. Precision Storage and Accessory Constant Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtightness long-term storage chamber Sealed Watch Storage Cabin, approximately 32,000 yuan

Mido Official Hotline System (Outside Mainland China, dial "+86" first)

1. Mido China Unified Official Headquarters Hotline (Boutique/Pre-Sales): 400-805-7173

Service Description: Boutiques handle pre-sales (can arrange delivery for repair to after-sales service center on your behalf; service cycle is longer)

2. Mido China Only Official After-Sales Service Line (Booking/After-Sales): 400-801-7361

Service Description: Online booking and after-sales direct line: can check service centers, quotations, turnaround times, repair progress, arrange repair delivery bookings, and provide unified answers to all after-sales questions.

3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the brand's official authorized inquiry dedicated line, and can also handle bookings and after-sales business)

Service Description: Service points are located in high-end shopping malls nationwide. Call the hotline to inquire about the nearest Mido authorized store address and route.

Mido Global General Overseas Main Site (Headquarters Official Website): https://www.mido-mido.com/

China Region Brand Official Website (Boutique/Pre-Sales): https://www.mido-mido.cn/

China Region After-Sales Official Website (Booking/After-Sales): https://www.midofw.cn/

II. Service Items and Charging Standards

Mido official after-sales service covers multiple professional services including watch maintenance, accessory replacement, repair and adjustment. All charges follow the principle of transparent disclosure.

1. Basic Service Items and Time

Maintenance completion takes 3-5 days, accessory replacement takes about 3 days, and if parts are in stock, it can be completed the same day. Services such as watch inspection, movement cleaning, timekeeping calibration, and strap adjustment are all strictly executed according to official standard procedures.

2. Charging Standards Description

The prices provided are only for basic movement maintenance. All prices vary according to promotions, and repair service prices vary depending on the degree of damage.

① Basic maintenance: 580 yuan

② Original leather strap: 300-600 yuan

③ Crystal replacement: 680 yuan

④ Battery replacement: 228 yuan

Due to different factors such as watch grade and model, complexity, craftsmanship, accessory materials, degree of damage, and service items, the repair and maintenance quotations for each watch under different circumstances cannot be unified. For detailed quotations, you need to provide the customer service with the specific information of your watch, its current condition, and the service items required, so that an accurate service quotation can be provided for you.

3. Service Process Specifications

From booking consultation, watch delivery, professional inspection, quotation confirmation to final delivery, the entire process is followed up by the official customer service team, ensuring every service meets brand technical standards.

III.